Privacy Policy







PRIVACY POLICY DISCLOSURE


Keeping personal Information private helps protect you from identity theft and financial loss.
 

What We do to Protect the Confidentiality and Integrity on Non-Public Personal Information


Chattahoochee Federal Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit unions privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

If you ever have questions or concerns about the integrity of your account information, please contact us.

Chattahoochee Federal Credit Union
PO Box 8
Valley, Alabama 36854
Phone: 1-800-356-4501
Fax: 1-334-756-7542

Types of Information we collect

  • Information that we receive from you on applications and other forms
  • Information about your transactions with Chattahoochee Federal Credit Union
  • Information from consumer reports, such as a consumer's creditworthiness and credit history
  • Information we receive when verifying the information you provided on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.

Parties Who Receive Information From Chattahoochee FCU

  • Financial service providers, such as insurance companies, mortgage service companies
  • Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, financial statement publishers, plastic card processors, and government agencies
  • We may disclose all of the information we collect as permitted by law


Your privacy matters to us.Your Responsibilities

  • Don't provide account numbers or personal information unless required - including home phone, driver's license, credit card, credit union or bank account, and especially your Social Security number.
  • Tear up or shred discarded papers that include an account number.
  • Use your credit card only on secure Internet sites and with reputable retailers.

Our Responsibilities

  • We only ask for information that we truly need to complete a transaction or maintain a business relationship with you.
  • We use this information to protect and administer your records, accounts, and funds

 

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